At our heart, we are about building digital confidence so no Australian is left behind.
Bridging the digital divide, one skill at a time.
About Us
PaddyFacts is a Digital Capabilities company, specialising in the Digital Abilities sector.
We build and maintain digital assets - such as training toolkits and workshops - that are designed to improve people's Digital Abilities (Skills and Confidence). These tools assist learners in closing the digital divide.
Digital Ability
What it means: Building the skills, confidence, and adaptability Australians need to use digital technologies safely and effectively.
Why it matters: Access alone isn’t enough. Without the ability to engage online, people miss out on education, jobs, healthcare, and connection.
Example: An older person with an internet connection but without the skills to use a telehealth app cannot benefit from online healthcare.
The Three Pillars of Digital Inclusion:
Framework courtesy of the Australian Digital Inclusion Alliance (ADIA).
Affordability = Can I pay for it?
Accessibility = Can I access and use it?
Digital Ability = Do I have the skills and confidence to benefit from it?
In Australia, the digital divide refers to the disparities in access, affordability, and ability to use digital technologies. It reflects the unequal distribution of opportunities to engage in online life. Here’s a detailed breakdown:
- Digital literacy and confidence remain crucial blockers. Even with access, many Australians lack the skills to use the internet effectively. (CSIRO)
- Groups most affected include older Australians, First Nations peoples, those on low incomes, public housing residents, individuals with lower education, and those living in rural or regional areas. (Victorian Womens Trust)
At our heart, we are about digital inclusion, helping ensure every Australian can connect online with confidence.
Vision Statement
Our vision is to create a world where everyone, regardless of background, is empowered with the digital skills to engage and participate online effectively and safely.
Our Point of Difference
The team at PaddyFacts are all seasoned professionals with real-world, enterprise-grade experience gained from spending years in their chosen field of expertise.
Our Flagship Campaign: Closing the Digital Divide
Building confidence and bridging the divide, for every Australian.
The Challenge We Face
The digital divide isn't a future problem—it's a present-day barrier that excludes millions of Australians from essential services, education, and community connection. The latest Australian Digital Inclusion Index shows that groups like older Australians, First Nations peoples, and those on low incomes are disproportionately affected. This isn't just a skills gap; it's a gap in opportunity.
Our Vision for an Inclusive Australia
Our campaign imagines an Australia where age, income, background, or location is no longer a barrier to digital participation. We're working towards a future where every single person has the skills and confidence to navigate the digital world safely and effectively.
How We're Taking Action
- Delivering Grassroots Workshops: We partner directly with local libraries, community centres, and non-profits to provide hands-on training where it's needed most.
- Creating Accessible Toolkits: We co-design easy-to-understand training materials that break down complex topics into simple, actionable steps for everyone.
- Championing Digital Equity: We use our platform to advocate for policies and practices that promote digital inclusion and fight against the spread of misinformation online.
Building a More Inclusive Digital Australia
According to the Australian Digital Inclusion Index, nearly a quarter of Australians remain digitally excluded. This divide limits access to essential services, employment opportunities, and social connection. PaddyFacts is here to close that gap.
Our Approach: Practical Skills for Real Life
We focus on building confidence through clear, practical, and supportive training. Our work is broken down into three key areas:
Community Workshops & Coaching
We deliver hands-on, supportive group sessions that build confidence fast. Our workshops are co-designed with local communities to ensure they meet real-world needs, from basic digital skills to online safety.
Learn about our workshopsAccessible Training Toolkits
Our step-by-step guides are clear, friendly, and designed for self-paced learning. Aligned with Australia's national digital capability frameworks, these toolkits provide a credible and effective pathway to digital literacy.
Explore our training kitsOpen Resources & Advocacy
In our commitment to transparency, we provide free guides, checklists, and resources to use and share. We believe in empowering everyone with knowledge and actively work to counter misinformation.
Browse free resourcesOur Go-to-Market Approach
Understanding our strategy is key to seeing how we build digital confidence across Australia. Explore our Mind Maps below to see how our training kits are structured and delivered.
Training Modules Mind Map
This mind map outlines the structure and flow of our comprehensive training modules.
Program Overview 1 Mind Map
A detailed look into the first phase of our program delivery.
Program Overview 2 Mind Map
Exploring the second phase and subsequent steps of our program.
Program Structure Mind Map
An architectural view of how our entire program is designed and interconnected.
Our Training Kits: Credible & Co-Designed
We are committed to excellence and relevance. Our toolkits are meticulously designed to align with established national and international standards, ensuring learners receive credible, effective, and recognised digital skills training.
Purpose & Philosophy
To design and deliver a globally recognised, locally relevant, and inclusive digital competence training toolkit that uplifts Australians’ digital abilities.
Mapped to Key Frameworks
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DigComp 2.2 (EU): The European framework covering 21 digital competences across 5 key areas.
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Australian Digital Capability Framework (ADCF): Australia's national standard, adapted from the EU's DigComp framework.
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Project Uplift (Future Skills Organisation): Aligns with ASK-style Units of Competency for workforce readiness (2025-26).
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Australian Digital Inclusion Index (ADII): Focuses on the core pillars of Access, Affordability, and digital Ability.
Get in Touch
We're here to help and answer any question you might have. We look forward to hearing from you.
Technical
Richard Sheehan (Owner)